Shipping & Returns
Shipping Policy
Processing Time
Orders are typically processed within 2-5 business days. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Methods & Rates
We offer the following shipping options:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Express Shipping: 1-2 business days
Shipping rates are calculated at checkout based on your location and the weight of your order.
International Shipping
We currently ship within the United States. International shipping may be available - please contact us for more information.
Returns Policy
Return Window
We accept returns within 30 days of delivery. Items must be unused, unworn, and in their original condition with all tags attached.
How to Return an Item
To initiate a return:
- Contact us at visionz4u2c@gmail.com with your order number
- We will provide you with return instructions and a return authorization
- Package the item securely with all original materials
- Ship the item back to the address provided
Return Shipping Costs
Customers are responsible for return shipping costs unless the item received was defective or incorrect.
Refund Processing
Once we receive and inspect your return, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method.
Exchanges
If you need a different size or color, please contact us and we'll be happy to help arrange an exchange.
For questions about shipping or returns, please contact us at visionz4u2c@gmail.com.